How to ask
- Call +91 79082 81026 from the phone number you registered with, or email pomoguide@gmail.com with your registered phone number.
- We may ask questions about your account to confirm it is you.
- Your account is deleted within 30 days, and we confirm when it is done.
What is deleted
- Your account: phone number, name, village, district and acres.
- Your farm and everything recorded in the app: fields, sprays, fertigation, reports, expenses, labour, harvest and notes, including the backup on our server.
- Your device details.
What is kept, and for how long
- Payment records and receipts (name, phone number, amount, date), for as long as tax and accounting laws require (currently up to 8 years).
- Security logs, for one year, as the DPDP Rules, 2025 require.
- Anonymised, combined figures that cannot identify you.
Good to know
- Deleting your account ends your membership. Any unused time is not refunded, except as described in Cancellation and refunds.
- Uninstalling the app does not delete your account. Please ask as described above.
- More about your data: Privacy policy.
Contact
- Name: Samartha Naveen, trading as PomoGuide
- Address: #1354, 15th Cross, Arkavathy Layout, Jakkur, Bangalore, Karnataka 560064, India
- Phone: +91 79082 81026 (5 pm to 11 pm, every day)
- Email: pomoguide@gmail.com