1. What you receive
When you pay, you receive a PomoGuide membership: access to the PomoGuide app for Android for the period you paid for. No physical goods are sent, and there are no shipping charges.
2. When your membership starts
- Your membership starts as soon as your payment succeeds, usually within a minute. The website shows it straight away, with your end date and a receipt.
- If your membership is not active within 24 hours of a successful payment, contact us and we will start it or refund you (see Cancellation and refunds).
- For payments made in person, the membership starts when the payment is recorded, the same day.
3. How you get the app
- Right after payment, the confirmation page has a Download button for the app (for Android phones). Later, the app will be on Google Play, and members will be asked to install it from there.
- Open the app and log in with the phone number you registered with and your 4-digit PIN.
4. Where the service is available
PomoGuide is offered in India, on Android phones.
5. Help
- Name: Samartha Naveen, trading as PomoGuide
- Address: #1354, 15th Cross, Arkavathy Layout, Jakkur, Bangalore, Karnataka 560064, India
- Phone: +91 79082 81026 (5 pm to 11 pm, every day)
- Email: pomoguide@gmail.com